1. Reservation / Security Deposit
A $250 damage/security deposit is required for each camping trailer rental and is due seven days prior to the day of the Rental period start date. A $150 reservation fee is required to secure the requested dates. You can receive $75 of the $150 back if you cancel up to 1 month before the reservation date. If you cancel your reservation within one month of your reservation, you will forfeit the full $150. Your reservation fee can be applied to your rental fee. The security deposit covers the cost in the event that there are missing or damaged items inside or damages to the outside of the trailer during the stay. If necessary, additional costs associated with the missing or damaged items inside or outside the rental unit may be charged to the payment method we have on file. The damage deposit will be returned within 7 business days after the return of the camper.
2. Campground Reservations
We are not responsible for campground reservations. All campground reservations must be made separately with the campground’s reservation agency. All campground and campsite fees are separate from and in addition to rental price and fees under this agreement. No refunds will be given for campsite reservation errors.
3. Hours of Operation
We are open for deliveries and service Monday-Sunday by appointment. Please schedule your reservations accordingly.
4. Check In
Delivery times are generally between 2:00 and 5:00pm daily. It is your responsibility to call us at 989-448-4518 on the Rental Period Start Date to check in with our office and receive your scheduled delivery time. Delivery times will be scheduled on a first come, first serve basis.
5. Early Returns
There are no refunds for early returns or for inclement weather.
6. Delivery / Set up / Pick up
We offer delivery and will set up the trailer at the campground location on the rental period start date and we will pick up the trailer upon completion of your rental period. At the time of delivery, one of our staff will provide you with an orientation to show you the safe and proper use of the trailer and its features. The orientation may take up to one hour. Please allow sufficient time for this. A pick up time will be scheduled at the time delivery is made. Renter is responsible to provide their own sheets, pillows, and bedding. The camper must be picked up on the date and time specified in the agreement.
7. Smoking Policy
There is a NO smoking policy in our rental units. If the rental unit is returned with any type of smoke odor it will result in the forfeiture of the security deposit plus any additional charges incurred during cleaning and repair.
8. Pet Policy
There is a NO pet policy for all of our rental units. If evidence of pets is found in the camper, the renter forfeits the damage deposit and will be responsible for additional charges incurred in cleaning and repair.
9. Clean up fee
All units will be delivered fully cleaned. There will be a cleaning fee of $75 or more assessed if camper is not returned in the same clean condition as when it arrived. (Cleaning instructions: Wipe down all counters, cook top, table, refigerator, toilet, and sinks. Sweep floor. Wash all kitchenware including pots, pans, and dishes. Empty garbage.)
10. Hold Harmless
Owner does not assume liability for loss, damage, or injury to persons or their personal property, neither do we accept liability for any inconvenience arising from temporary defects or stoppage in supply of water, gas, electricity, or plumbing. Owner will not accept liability for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond our control.